MYTE MYKE

 SOFTWARE

Business Software Providing ERP Solutions For Over 25 Years

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Reporting using ODBC

 

 


 

 

Technical Support

 

Support Plus Benefits

Technical Support

Conversations with our clients don't end when the Myte Myke software is delivered. Our goal is to offer the most complete support service in the software business.

Support Plus is the annual maintenance program offered to all Myte Myke clients. Our report staff is expert in showing you how to tailor your software to meet your unique requirements. You can depend on them for implementation advice, installation assistance, technical answers, custom programs, and training.

Support Plus Benefits

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User Participation In Software Design: M&D Systems allocates substantial resources to Myte Myke's ongoing development. Support Plus subscribers vote on where and that time and money is spent by submitting ideas. They are, in effect, an integral part of the Myte Myke design team.

 
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Extended Software Life: Support Plus is your insurance of state-of-the-art software. Myte Myke is warranted for 90 days according to the provisions of the Software License Agreement. A Support Plus subscription extends the life of the software for another year. During that year, all Program enhancements and document updates are available free of charges. We also offer previous software credit, when upgrading to a larger hardware system.

 
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Telephone Support: We understand that your entire company is depending on Myte Myke for fast and accurate information feedback. Our report staff responds to messages usually within the hour, and have an excellent track record for quick solutions. Subscription to Support Plus also gives you reduced phone rates.

 
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Training: We believe that you success with Myte Myke depends largely upon your knowledge of how the system works. Educators at our training seminars show you how to get the most of Myte Myke. It's also an opportunity to meet other Myte Myke users and learn how they use the software.

 
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On-Site Consultation: If you prefer, we will schedule on-site-training at your convenience. You call the shots...from an executive overview, installation assistance and employee training, to setting up office controls and troubleshooting system problems.

 
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Documentation: Myte Myke software comes with readable, complete user documentation for every procedure in every module. Detailed instruction, sample screens and reports, comprehensive field definitions, set-up advice and problem alerts, are some of the reasons why people claim that Myte Myke manuals are "heads above" the competition. 

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