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Technical
Support
Support
Plus Benefits
Technical Support
Conversations with our clients
don't end when the Myte
Myke software is
delivered. Our goal is to offer the most complete support service in the software business.
Support
Plus is the annual
maintenance program offered to all
Myte Myke
clients. Our report staff is expert in showing you how to
tailor your software to meet your unique requirements. You
can depend on them for implementation advice, installation
assistance, technical answers, custom programs, and
training.
Support Plus Benefits
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User
Participation In Software Design:
M&D Systems
allocates substantial
resources to Myte
Myke's
ongoing
development. Support Plus subscribers vote on
where and that time and money is spent by
submitting ideas. They are, in effect, an integral
part of the Myte
Myke design
team.
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Extended
Software Life:
Support Plus is your insurance of state-of-the-art
software. Myte
Myke is
warranted for 90 days according to the
provisions of the Software License Agreement. A
Support Plus subscription extends the life of
the software for another year. During that year,
all Program enhancements and document updates
are available free of charges. We also offer
previous software credit, when upgrading to a
larger hardware system.
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Telephone
Support:
We understand
that your entire company
is depending on Myte
Myke for
fast and accurate information feedback. Our
report staff responds to messages usually within
the hour, and have an excellent track record for
quick solutions. Subscription to Support Plus
also gives you reduced phone rates.
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Training:
We believe that you
success with Myte
Myke depends
largely upon your knowledge of how the system
works. Educators at our training seminars show
you how to get the most of
Myte Myke.
It's also an opportunity to
meet other
Myte Myke
users and learn how they use the software.
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On-Site
Consultation:
If you prefer, we will schedule on-site-training
at your convenience. You call the shots...from
an executive overview, installation assistance
and employee training, to setting up office
controls and troubleshooting system problems.
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Documentation:
Myte Myke software comes with readable,
complete user documentation for every procedure
in every module. Detailed instruction, sample
screens and reports, comprehensive field
definitions, set-up advice and problem
alerts, are some of the
reasons
why people claim that Myte
Myke
manuals are "heads above" the competition.
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